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The Honest Comparison

The best iThink Logistics
alternative for D2C brands.

Integrated with Shopify, WooCommerce & Magento, Shipway delivers across 19,000+ pin codes with shipping rates starting at ₹19 per 500gms. Here's the line-by-line breakdown.

Dedicated KAM support for brands with 100+ orders/month.
20–30% lower RTO, with more successful deliveries.
₹19/500gms* starting shipping rate.
Own carrier or 20+ couriers, your choice.
The Breakdown
Feature
Shipway
iThink Logistics
Shopify App Rating
4.3 / 5
4.2 / 5
Free Trial
Available
Available
Shipping Rates
Starts at ₹19/500gm
Publicly not available
Pin-codes Served
19,000+
29,000+
Integrations
50+
12+
Weight Discrepancy Support
Available with dedicated KAM
Available only on the panel
Courier Flexibility
Own pre-negotiated partners, or 20+ top couriers
Restricted to available partners, varies by pin-code
Tracking Page
Branded, with re-attempts, EDD, returns, widgets & analytics
NPS, product recs & banners — no delivery rescheduling
Returns Automation
DIY returns page, policy setup, instant refunds & 1-click exchange
Limited — NPR only
Disclaimer: This content has been updated based on publicly available information as of 12 Aug 2026. Shipway does not claim responsibility for third-party data updates.
Shipway vs iThink Logistics

Why brands choose Shipway
over iThink Logistics.

01
Courier Flexibility
Integrate your own carrier at your negotiated rates, or choose from 20+ pre-integrated partners like Delhivery and BlueDart at competitive rates.
02
Returns & Exchange Automation
Handle refunds and exchanges seamlessly. Shipway's returns automation offers instant refunds and one-click exchanges directly from the branded returns page.
03
NDR Management Dashboard
Stay on top of logistics and RTOs with a unified NDR dashboard, complete with courier performance insights and follow-ups via SMS, email, WhatsApp and manual calls.
04
Real-Time Order Tracking
Personalized tracking pages feature product recommendations and promotional banners — boosting repeat purchases.
5000+
Online sellers trust Shipway
Including Lenskart, Krvvy, The Bear House & Zouk. Don't just take our word for it. See the comparison for yourself.
Start your free trial today
No Add-Ons. No Enterprise Tier.

Everything on,
from day one.

Own Carrier Integration
20+ Courier Partners
RTO Reduction Suite
Branded Tracking Page
50+ App Integrations
Returns & Exchange Automation
Instant Refunds
Dedicated KAM Support
Straight From Shipway
₹19
Starting rate / 500gms
20–30%
Lower RTO rate, up to
50+
eCommerce integrations
5000+
Online sellers on Shipway
Courier Flexibility
Returns Automation
NDR Management
Real-Time Tracking
Courier Flexibility
Returns Automation
NDR Management
Real-Time Tracking
No Hard Sell

The honest take.

iThink Logistics is fine if…
—You need the widest possible pincode reach (they serve 29,000+ vs Shipway's 19,000+)
—You're comfortable with rates that aren't publicly listed
—A panel-only, restricted courier list works for your ops
Shipway wins if…
You want transparent, publicly-listed shipping rates
You want full returns automation, not just NPR handling
You want delivery re-attempts straight from the tracking page
You want deeper app integrations — 50+ vs 12+
The Verdict

Reduce your shipping
cost by up to 10%.

In just 10 minutes. Are you overspending on logistics? Discover how Shipway's proven solutions can help you.

Start saving with Shipway
5000+ Businesses. One Decision.

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ship smarter?

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