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Shipway's AI models run on every order, in real time. Not an add-on. The core decision layer.
Scores all eligible couriers on pincode delivery rate, cost, transit time, and live capacity. Best option auto-assigned, no rules to write.
Accurate estimated delivery dates at checkout and tracking, powered by ML trained on millions of real Indian delivery data points.
Every COD order gets a High / Medium risk score before it ships. Block or verify risky orders before they become RTO losses.
No migration. No rebuilding. Shipway layers on top of what you already use.
Connect Shopify, WooCommerce, Magento, or any platform. Orders sync automatically from day one.
Bring your existing courier contracts or choose from 50+ integrations. No renegotiating needed.
Allocation, NDRs, tracking and returns. All automated. Your team focuses on growth, not ops.
Whether you're a D2C brand, marketplace seller, or wholesale business, Shipway fits your model.
D2C brands live and die by customer experience. Shipway gives you a branded tracking page, WhatsApp notifications, and a returns portal that feels like an extension of your store, not a third-party tool.
Selling on Shopify, Amazon, Flipkart, and WooCommerce simultaneously? Shipway consolidates all your channels into a single dashboard. One place for all order tracking, courier management, and exceptions.
High-volume wholesale and B2B shipments need different handling: bulk label generation, weight-based courier allocation, and manifest management that doesn't break under festive season loads.
Shipway has helped us reduce customer support queries significantly. The allocation mechanism helps us save cost because the system knows which pincode gives us better efficiency at a better price. Our RTO dropped from 12% to 7% in the first two months. That's crores saved annually.
Shipway's SaaS and logistics services have streamlined our shipping processes, reduced costs, and helped us revolutionize customer experience.
Tasks that once took 4–5 hours now take just 15 minutes, with only one resource overseeing backend dispatch operations. Shipway has become our one-stop solution for order management.
Care for customers is real here. Weight Discrepancies are genuinely solved here. Most of the genuine cases go in the seller's favour. Solves urgent queries on the call itself.
Shipway made return tracking and management effortless, reducing return-related customer support queries by 30%. Its streamlined refunds and exchanges process eliminated manual request creation, making returns operations faster and more efficient.
Shipway plugs into the platforms and tools your business already runs on: couriers, stores, CRMs, and more. Go live without rebuilding anything.
Shopify
AmazonBuilt for brands that have outgrown stitching together multiple post-purchase tools.
Couriers, tracking, NDRs and returns. All under one roof. Your ops team works from a single source of truth.
Bring your couriers, aggregators, and channels. Shipway adds the automation layer without asking you to rebuild anything.
Whether you process 500 or 50,000 orders a month, Shipway handles the volume without adding operational complexity.
From dispatch to delivery, returns and everything in between. You stay in control of the entire customer experience.
Everything you need to know about Shipway's shipping automation platform.
See how Shipway's AI-powered platform handles courier allocation, tracking, NDR resolution, and returns . all from one dashboard.
