Delivery Assure turns failed deliveries into recovered revenue.

Every failed attempt is a sale still worth saving. Delivery Assure recovers eligible shipments and reduces avoidable RTOs, and you only pay when it succeeds.

Recover More Deliveries Talk to an Expert

● No success. No recovery fee.

Step 1

Failed delivery attempt

Step 2

Recovery action initiated

Step 3

Customer re-engaged

Destination

✓ Successfully delivered

Every failed delivery is a sale slipping away.

Failed delivery attempts can quickly turn into RTOs, adding unnecessary shipping costs and putting your revenue at risk.

Failed Delivery

Customer wasn't available or couldn't receive the shipment.

RTO Risk

Repeated failures can result in the shipment being returned.

Revenue Lost

The sale is at risk while additional logistics costs can accumulate.

Failed Delivery → RTO Risk → Revenue at Risk

From failed attempt to successful delivery in four simple steps.

Tap a step to see how it works.

Zero risk. You only pay for results.

Delivery Assure follows a simple success-based model. Your recovery cost is directly tied to the outcome you care about getting the order delivered.

Successfully recovered

Recovery fee applies

Not successfully recovered

No recovery fee

More recovered orders. Less manual work. Zero wasted spend.

Recover More

Give failed deliveries another opportunity to reach customers.

Reduce Avoidable RTO

Recover eligible shipments before they become returns.

Outcome-Based Cost

Your recovery cost is tied directly to successful delivery recovery.

Reduce Manual Work

Reduce the effort your team spends manually following up on failed deliveries and customer responses.

See the real difference Delivery Assure makes.

Without Delivery Assure

Failed delivery

Manual follow-up

Customer may not respond

Shipment risks RTO

Revenue at risk

With Delivery Assure

Failed delivery

Recovery initiated

Customer re-engaged

Shipment moves toward delivery

✓ Successful delivery recovered

Built for sellers who refuse to lose to failed deliveries.

High COD Businesses

Recover more orders at risk of becoming RTO.

High-Volume D2C Brands

Reduce operational effort involved in recovering failed deliveries.

Businesses Battling RTO

Add another intervention before eligible shipments are returned.

Everything you need to know about Delivery Assure.

What is Delivery Assure?

Delivery Assure is a success-based delivery recovery service designed to help sellers recover eligible shipments after failed delivery attempts.

When is Delivery Assure triggered?

Delivery Assure works on eligible shipments after a failed delivery attempt.

Do I pay for every shipment?

No. Delivery Assure follows a success-based model. You pay the recovery fee only when an eligible shipment is successfully recovered.

What happens if the shipment isn't recovered?

If an eligible shipment isn't successfully recovered, there is no recovery fee.

Can Delivery Assure help reduce RTO?

By attempting to recover eligible failed deliveries before they become RTOs, Delivery Assure can help reduce avoidable returns.

How do I get started?

Connect with the Shipway team to understand eligibility, pricing and activation for your account.

Turn your next failed delivery into a recovered sale.

Recover eligible deliveries with Delivery Assure and pay only when recovery succeeds.

Get Started Talk to an Expert