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Unlike rule-based engines, ShipSense learns from every customer pattern to auto-pick the fastest or most cost-efficient courier with zero manual intervention.
Every order is evaluated by pincode, order value, weight, and payment type.
Buyers are auto-classified based on spend, frequency, and RTO history.
Carrier partners are ranked on shipping cost, estimated delivery time, and success rates for each customer.
The system blends order and customer insights with carrier performance to auto-assign the best courier partner in real time.
AI-driven courier allocation that optimizes cost, performance, and customer experience together.
ShipSense AI is an AI-powered courier allocation system that automatically assigns the best courier for every order. Unlike rule-based systems, it considers factors such as customer order history, average order value (AOV), COD vs prepaid mix, RTO rate, and courier performance. This ensures that high-value customers get faster and more reliable delivery, while low-value or risky COD orders are matched with cost-effective couriers.
ShipSense AI reduces Return-to-Origin (RTO) by analyzing customer behavior patterns (such as COD reliability, past delivery success, and order frequency) before assigning a courier. By pairing risky COD orders with couriers known for better regional delivery success, brands can significantly lower failed deliveries and cut RTO costs in ecommerce.
Yes. ShipSense AI uses customer segmentation to identify your most valuable customers and prioritize them with faster ETAs and high-performing couriers. This leads to on-time deliveries, fewer delays, and higher customer satisfaction, directly improving retention and repeat purchases.
Most courier allocation engines rely only on static rules (pincode, weight, shipping cost). ShipSense AI is unique because it uses machine learning and AI to segment customers and make smarter courier choices. This is the only customer-first courier allocation solution that ensures optimized cost, speed, and reliability for every order.
Absolutely. ShipSense AI is designed for scalability from 100 orders per month or 100,000+ orders. The system re-trains itself on your shipment data (weekly or monthly) to keep allocation decisions accurate and efficient.
No. Once activated, ShipSense AI works silently in the background, continuously learning from your order data. It automatically applies the smartest rules to save you time and ensure hassle-free shipping.
ShipSense AI is built for easy activation. Sellers can toggle it on within their courier rules dashboard, no complex configuration required. Once active, it automatically syncs orders, scores carriers, and assigns couriers in real time.
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